All our Web Applications are Java based and therefore, in order to be able to use
them, a Java plug-in is required (JRE 1.5.0 or later – for Windows platforms we
recommend Java Standard Edition 6). You can check that you have the recommended
Java version installed at http://java.com/en/download/installed.jsp.
In case you want to install the latest Java plug-in or update your current Java version,
please visit http://java.com/en/download/manual.jsp
If you still have problems in loading one of our web applications please check the FAQ section below.
If you can not find what you are looking in this section, please do not hesitate
to contact us. We will then do our best to answer your question. In this section
you will find the most Frequently Asked Questions (FAQ) regarding our products.
Use the "Product" box in order to switch between the product FAQs.